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Appointment Scheduling & Payment

Paying for Your Appointment

We accept Visa, MasterCard, American Express, Discover and cash. The total cost of the appointment, minus the deposit, is due at the end of the appointment.

About the Deposit

The deposit is 20% of your appointment cost, non-refundable, and required to schedule your appointment. This deposit reserves the time for you, and keeps anyone else from booking.

The deposit is not an additional charge, it’s subtracted from the total cost of your procedure once the session is complete.

Cancelling and Rescheduling Appointments

You can reschedule your appointment online up to 72 hours in advance and we’ll roll your deposit over to apply to the rescheduled appointment. Cancellations with less notice don’t give us enough time to re-book your time slot for someone else.

However, we do understand things come up: Please give us a call at 415-529-4040 if you need to reschedule within 72 hours. A new, non-refundable deposit is required to book the new time slot should you need to reschedule within 72 hours of your appointment.


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Can We Work with You?

We are unable to work on your brows without a signed note from an appropriate physician if any of the below apply:

  • You get keloid scarring

  • You are pregnant or breastfeeding

  • You have been on Accutane within 1 year, or are on Retin-A or Retinol.

  • You are undergoing Chemotherapy

  • You have Epilepsy

Finally, we are only able to work with clients who are 18 years of age and up, and we require you bring a government-issued photo ID to comply with California law in this regard.

Please do give us a call if you have any questions or concerns about anything not listed on this page that might apply to you. Good communication is essential for great results!


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Previous Permanent
Makeup

If you’ve had previous microblading or permanent brow work done in the past, we may not be able to deliver the great results we want.

If you've had work done in the past, please don’t book a full initial session but schedule a Design Consultation instead so we can see the work in person and discuss realistic outcomes.

Design Consultations are free, and we're glad to chat about the best options for your situation even if those options don’t include us.